Hot Tub Service & Repair
Weekly maintenance and fast repairs from the same Park City team that’s kept Utah spas running for over 26 years.
Tired of Dealing With Your Hot Tub?
Your hot tub should be something you enjoy, not something you manage. We take care of the cleaning, balancing, and system checks so you can just use it.
- Water never stays clean
- Chemicals are confusing
- You’re not sure if something is wrong
- It’s taking more time than it should
- You just want it to work
What’s Included Every Visit
Every week, our technicians perform the same reliable checklist so your spa is always ready to use.
- Respect your home
- Take the spa cover off
- Clean the spa cover
- Balance chemicals
- Skim water with net
- Vacuum surfaces
- Full equipment check
- Add water as needed
- Verify chemicals are good to go
- Take photos of our work
- Monthly — rinse filters
- Monthly — brush surfaces
Common Problems We Repair
Hot tubs are systems. We look at the full picture, not just the symptom.
Heating Issues
No heat or inconsistent temperatures often point to heater or sensor problems that need professional diagnostics.
Leaks & Water Loss
Small leaks become big problems fast. We diagnose and repair plumbing leaks, shell leaks, unions, and fittings.
Pump & Jet Problems
Weak jet pressure, noisy pumps, or poor circulation usually point to a pump or flow system issue.
Error Codes & Controls
Flashing error codes can mean electrical, sensor, or water flow issues that need immediate attention.
Cloudy or Problem Water
Water that won’t clear, chemical imbalance, odor, or foam — we find the root cause, not just treat symptoms.
Winter & Freeze Damage
Frozen lines, cracked plumbing, and cold-weather failures are common in Park City’s mountain climate.
Our Repair Process
Schedule a Visit With BJ
Tell us what’s happening, and we’ll get a technician out to inspect the spa.
Diagnose the Issue
We check the equipment, water flow, electrical components, and visible plumbing.
Explain Your Options
You’ll know what we found, what needs to happen, and what the repair path looks like.
Adam Will Fix the Problem
We fix the issue professionally and help prevent it from coming back.
Stocked & Ready — Not Special-Ordered
Our Park City warehouse keeps filters and common parts in stock, so most repairs don’t sit waiting on a shipment. Between our weekly service techs and our repair team, we understand both the equipment side and the ongoing care side of spa ownership.
Meet a Few of Our Techs
We hire our own technicians and train them on the same process, every visit, every home.
Certified Spa Technician
Park City-based crew
Certified Spa Technician
Park City-based crew
Weekly Service or a Repair?
You may need a repair if:
- Spa will not heat
- Breaker trips
- Pump is loud or not running
- Jets are weak
- Control panel shows error codes
- Water level keeps dropping
- Spa shuts off unexpectedly
You may need weekly service if:
- Water is cloudy
- Chemicals are hard to manage
- Filters are dirty
- You want consistent water care
- You’re not using the spa because maintenance is a hassle
- Your current service isn’t cutting it
Service Across Park City & Surrounding Areas
Explore Our Utah Spa Partners
Already have a spa and just need it running right? You’re in the right place above. Looking to replace it instead?
Aqua Tide Spas
Park City’s authorized Tropic Seas Spas dealer — browse hot tubs, swim spas, and plug-and-play 110V models.
Browse Hot Tub Models
Buy a Hot Tub in Utah
Not sure what to look for yet? Our buying guide covers sizing, features, and installation before you shop.
Read the Buying GuideFrequently Asked Questions
How much will weekly service cost?
Cost depends on a few factors — is this above-ground or in-ground water, where the pumps are located, and whether your system uses salt. We can get you set up in three easy clicks.
Why Big Splash?
Our family of techs cares about providing reliable, respectful, and professional service. We’ve been serving around 1,000 of our neighbors for over 25 years. None of this is accidental.
How often should my hot tub be serviced?
Hot tubs and pools should be serviced at minimum weekly, but if it’s being used heavily, you might need a drain and fill to clean up the extra load.
Do you provide recurring maintenance plans?
This is our bread and butter. Our techs are certified, professional, and caring — let us take care of your spa every week so it’s always ready for relaxation.
What chemicals do you use?
We use all industry-standard chemicals from leaders in the industry.
Why is my hot tub not heating?
Heating issues are commonly caused by failed heaters, circulation problems, dirty filters, flow restrictions, or sensor malfunctions. Our technicians diagnose the issue and recommend the best repair.
Can you repair leaking hot tubs?
Absolutely. We diagnose and repair plumbing leaks, shell leaks, unions, fittings, and equipment-related water loss issues.
Do you repair all hot tub brands?
Yes. We service many major spa and hot tub brands throughout Park City and surrounding areas.
How quickly can technicians come out?
Response times vary depending on season and workload, but urgent repair situations are prioritized whenever possible.
Do you service vacation rental properties?
Yes. We regularly service and repair hot tubs for vacation rentals and short-term rental properties throughout Summit County.
Ready to Get Your Spa Handled?
Sign up for weekly service, request a repair, or give us a call — same team, same process, every time.